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Mana Savari delivers reliable auto-rickshaw and taxi services, enhanced by SOS live tracking for real-time location sharing and instant emergency support.

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Privacy Policy

Mana Savari Public App Privacy Policy

Effective Date: October 2, 2025

1. Introduction and Scope

This Privacy Policy describes how Mana Savari TRANSTECH ("we," "us," or "our") collects, uses, processes, and shares your personal data when you use the Mana Savari Public App, whether as a Rider (Customer) or Driver.

By using the App, you agree to the collection and use of your personal information in accordance with this policy.

2. Information We Collect

A. Information You Provide Directly

  • Account Information: Name, email address, phone number, physical address
  • Driver-Specific Information: Vehicle registration details, driver name, and rating
  • Communications: Customer support messages, feedback, and ratings

B. Information Collected Automatically

  • Location Data (CRITICAL): We collect location data to connect riders with nearby drivers and track rides in real time.
  • Transaction Information: Booking details, service type, date/time, payment method, and fare.
  • Usage & Device Data: App usage patterns, device info, IP address, OS, crash logs, etc.

C. Information from Other Sources

  • Marketing partners: Data on app installations and campaign performance.

3. How We Use Your Information

  • To process ride requests and connect Riders with Drivers.
  • To calculate fares, process payments, and send receipts.
  • To track rides and enable in-app communication.
  • To ensure safety, prevent fraud, and comply with legal requirements.
  • To improve app performance and personalize user experience.

4. Sharing and Disclosure

4.1. Sharing Between Riders and Drivers

  • Rider data shared with Driver: Pickup/drop-off location, name, rating, estimated wait time.
  • Driver data shared with Rider: Name, photo, vehicle details, current location, rating.

4.2. Third-Party Service Providers

  • Payment processors, cloud providers, background check services, and analytics tools.

4.3. Legal Disclosures

We may disclose your information to comply with legal obligations, enforce terms, protect security, or safeguard rights and safety.

5. Data Security and Retention

  • Security: We use industry-standard measures to protect your data, though no system is 100% secure.
  • Retention: Data is retained while your account is active and as needed for legal or reporting purposes after deactivation.

6. Your Data Protection Rights

You may have the following rights, depending on your jurisdiction:

  • Access, correction, deletion, and portability of your data.
  • Object to processing, especially for direct marketing.

7. Contact Information

If you have any questions or requests regarding this Privacy Policy, contact us:

Mana Savari TRANSTECH
Namavaram B Block
Email: Mana Savari9@gmail.com